A Kind reminder from DOSS: Christmas & New Year International Deliveries
For Spain warehouse, within 7 working days delivery as normal!*
For American warehouse, within 7 working days delivery as normal!**
For Russian warehouse, our warehouse will be off work from 31st December 2018 to 3rd January 2019.
For other customers who choose our China warehouse, we are able to send out your parcels as normal***!
*Delivery guarantee includes France, Germany, Italy, Spain, UK.
** Delivery guarantee for American inland
***There might be slightly delay if your local customs will be in holiday during holiday period. We deliver internationally Monday to Friday. We’re unable to deliver on Public holidays, nor can we guarantee specific delivery times.
Notification To Spainish Customers
Customers from Spain’s territories in Africa (postcode 35-, 38-, 51, 52- ), please choose the China warehouse. We stopped our Spain warehouse’s service to these four areas from 20th December 2018, due to the high possibility of tax and time-consuming process. Please do not choose the Spain warehouse if you are from these four areas above, or we will still send your parcel from our China warehouse. We appreciate your understanding and wish you have a good day.
Taxes & Duties
Deliveries from Spain warehouse within the EU (except Spain island areas), Russian inland, American inland, Korean inland will incur no import or export duties. Some international deliveries may be subject to customs, legal and regulatory restrictions. To comply with local legislation, you or the recipient may be required to pay additional taxes, fees, levies, or import duty on DOSS purchases. You are responsible for checking import thresholds or duties for your delivery address before placing an order. It is also your responsibility to ensure any products you order comply with all laws and regulations of the destination country or region. We will endeavour to assist you if customs related restrictions or delays arise when you order from us, but we are unable to provide local support.